Patient Experience

Why will I receive a phone call from my insurance company about this visit?

Island Doctors Patient Expirience 4

Your insurance company will be calling you within the next 90 days to ask you 13 questions about your experience at today’s visit.

Island Doctors encourages you to answer these questions so we can ensure we are providing the best experience to you when you come to our office.

You must answer all questions asked for the survey to count!

Topics you will be asked about:

  • Getting Care Quickly

  • Getting Needed Care

  • Getting Needed Prescription Drugs

  • Coordination of Care

  • Reducing Risk of Falls

  • Improving Bladder Control

  • Monitoring Physical Activity

  • Improving and Maintaining Mental Health

Thank you for trusting Island Doctors with your care!

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