Privacy Policy

Effective Date: [08/13/2024]

Island Doctors is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website islanddoctors.com, as well as your rights and choices regarding your information.

Who We Are

• Our website address is: https://islanddoctors.com

Transparency in Coverage (TiC) Final Rule

• The Transparency in Coverage (TiC) final rule, released on October 29, 2020, requires health plans and issuers to publicly disclose pricing information via machine-readable files (MRFs). The rule mandates health plan sponsors to publicly disclose this requirement on or before July 1, 2022. Please refer to the link below. Florida Blue also has the link available on their public website: Florida Blue Transparency.

Comments

• When visitors leave comments on the site, we collect the data shown in the comments form, and the visitor’s IP address and browser user agent string to help with spam detection.
• An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: Automattic Privacy Policy. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

• If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded Content from Other Websites

• Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
• These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Cookies

• If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
• If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
• When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
• If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.

Information We Collect

• Personal Information: We may collect personal information such as your name, email address, phone number, and other contact details when you voluntarily provide it to us through forms on our website or other means of communication.
• Non-Personal Information: We may collect non-personal information about your visit to our website, such as your IP address, browser type, operating system, referring URLs, and pages viewed. This information helps us understand how visitors use our site and improve our services.

How We Use Your Information

• To Provide Services: We use your personal information to provide you with the services you request, including appointment scheduling, health reminders, and updates related to your care.
• Communication: We may use your contact information to communicate with you about our services, respond to your inquiries, and send you important updates.
• Improvement: We use non-personal information to analyze site usage and improve our website’s performance and user experience.

How Long We Retain Your Data

• If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
• For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What Rights You Have Over Your Data

• If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Contact and Consent (Email and Phone)

• By filling out our forms, you give us consent to contact you via email, and phone using the information provided in the form for the purpose of responding to your inquiry or request. You also acknowledge that you have read and agree to our Privacy Policy regarding the handling of your personal information.

SMS Opt-In/Out

• Opt-In: By providing your phone number, you consent to receive text messages (SMS) from Island Doctors regarding appointments, health reminders, and updates. Message and data rates may apply. You can opt-in by selecting the appropriate option on our website or other provided means.
• Opt-Out: You can opt-out of receiving SMS messages at any time by replying ‘STOP’ to any message. For additional assistance, reply ‘HELP’ or contact us at (877) 434-4676. Opting out of SMS messages will not affect other forms of communication you may receive from us.

Disclosure of Your Information

• Third-Party Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as appointment scheduling and messaging services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Security of Your Information

• We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.

Your Rights and Choices

• Access and Correction: You have the right to access and correct your personal information. You can update your information by contacting us at contact@islanddoctors.com
• Data Deletion: You may request the deletion of your personal information by contacting us at contact@islanddoctors.com. We will honor your request unless we are legally obligated to retain certain information.
• Marketing Communications: You can opt-out of receiving marketing emails by following the unsubscribe instructions in the emails we send you. You can also opt-out of SMS messages as described above.

Changes to This Privacy Policy

• We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our website after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Island Doctors
100 Arricola Ave
Saint Augustine, FL 32084
contact@islanddoctors.com
(877) 434-4676

This Privacy Policy was last updated on [08/13/2024]