Kelly Gibbons is part of our front desk staff at West Ormond Beach.  She has been with Island Doctors for almost 10 years (January, 2020).  Kelly has been recognized several times for performing above and beyond for our patients.

• “Always smiles and pleasant. Will do whatever you need, on the phone or in the office.”

• “She is outstanding at giving quality service to us every time! We love her!”

• “Very pleasant and helpful!”

Kelly recently had a patient call to cancel her appointment, because she wasn’t feeling well and didn’t have the energy to shower to get ready to come in.  Kelly explained to the patient that it is more important for her to see the doctor; especially since she wasn’t feeling well, and she didn’t have to worry about showering.   The patient did make her appointment and as she checked out, she thanked Kelly again for pushing her to come in – said “it made her feel so welcome.”  Laughing, she said, “I did shower, and it made me feel better.”